Tools for engagement.
Guest Surveys
The foundation for all programs.
NPS & CSAT ratings
comment analytics
CRM incident tracking
e-coupon integration
multi-language support
Customer Rescue
Track and resolve problems with our CRM incident resolution tools:
real time email notification
resolution status tracking
optional customer recovery e-coupons
Online Reviews
Easily invite your satisfied customers to leave online reviews:
invite customer reviews.
improve online ratings
surveys link to targeted review sites with optional incentives
click through tracking.
Promotions!
Invite participation and reward loyal customers with:
spin to win prizes
weekly drawings
birthday
promotional e-clubs with e-coupons
Referrals
Invite new customer referrals.
web-based referrals with conditional e-coupons, and tracking.
Inspections
Inspect what you expect with:
scheduled and targeted inspections
completed by customers
customizable with optional photo and audio input
cost effective with automated e-coupon payments
